Thank you for choosing our  TACT COMPANY s.r.o.! We are committed to providing high-quality products and excellent customer service. If you are not satisfied with your order, please read the following return policy carefully:

1. Return Time
   You can apply for a return within 30 days after receiving the product. If this period is exceeded, we will not be able to provide a refund or exchange service.
2. Return Conditions
   The returned product must meet the following conditions:

The product is unused and keeps the original packaging intact.

With all accessories and gifts.
Provide a valid proof of purchase (such as a copy of the receipt or order confirmation email).

3. Return Application
   If you wish to return the product, please contact us through our customer service channel and provide your order number and reason for return. Our customer service team will guide you through the return process.
4. Return Shipping Cost
   The shipping cost incurred by the return is usually borne by the customer, unless the return is due to product quality problems or the wrong product is sent, the shipping cost will be borne by us.
5. Refund Processing
   Once we receive your returned product, we will inspect the product and process the refund within 6 working days. Refunds will be made to your account via the original payment method.
6. Exchange Policy
   If you need to exchange an item, please state your exchange needs when applying for a return. The exchange process is similar to the return process, and you need to follow the above steps to apply.
7. Non-returnable items
   The following items are not subject to the return policy:

Used or damaged items.

Customized items or limited edition items.

8. Contact Us
   If you have any questions or need further assistance, please feel free to contact our customer service team.

Thank you for your trust and support! We hope that our products can bring you convenience and satisfactory use experience.